Privacy Policy
Dear User,
Pursuant to Article 13 of EU Regulation No. 679/2016 (GDPR), we would like to provide you with a clear and simple notice on how we process the personal data you provide directly or that we may collect through your navigation on our website.
| Data Controller |
Contact point for information |
| Fondazione CEUR Piazza della Resistenza 9, Bologna | Email: privacy@camplus.it |
1. What is the lifecycle of personal data?
Personal data processed, purposes, and legal basis of processing
| Chat, contacts and information | |||
| What personal data do we process? | Why do we process them? | What happens if we cannot process the data? | How long do we retain the data? |
| Name
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Processing is based on the data subject’s consent in order to respond to requests for information and clarification regarding the Data Controller’s activities. | Failure to provide an email address makes it impossible to send the request and receive a response. Providing your name is optional. |
Data is processed for the time necessary to respond to requests for information and contact. |
| Who may access the data? |
Personal data will not be disclosed or shared with third parties. | ||
Service registration and Personal Area | |||
| What personal data do we process? | Why do we process them? | What happens if we cannot process the data? | How long do we retain the data? |
| Personal details
|
At the user’s request, the UNIBO account is used to access the SAIS service. |
Processing is necessary to provide the service. | The student account is deactivated after more than 6 months of inactivity (no login).
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| Who may access the data? | Personal data will not be disclosed or shared with third parties.In the case of listing publication, the data entered or requested by the user will be disclosed. | ||
| Booking and Payments | |
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Within the Personal Area, users can book accommodation. If the property owner accepts the request, an infobox with payment instructions will be activated. Payment is made directly between the user and the property owner. | |
| Who may access the data? |
Personal data will be shared exclusively with property owners to enable booking confirmation and payment. In the case of payments via PayPal or banking institutions, transactions are carried out through external channels, and data is provided directly by the user to complete the payment. |
For property owners | |||
| What personal data do we process? | Why do we process them? | What happens if we cannot process the data? | How long do we retain the data? |
| Personal details Contact details Bank details or PayPal account Login credentials Data related to obligations under Law 431/1998 |
Data is used to fulfill the signed contract and provide access to the website’s Personal Area. |
Without personal data, it is not possible to execute the contract or provide access to the Personal Area. | Until the end of the contract and for 10 years thereafter, in compliance with fiscal and accounting obligations. |
| Who may access the data? |
Personal data will be shared exclusively with users who have completed booking and payment. | ||
To improve and optimize the service, and based on the user’s consent, additional personal data may be requested (e.g., availability times, how you found us).
Personal data may also be processed for further purposes if compatible with those described in this notice.
Usage data related to the Personal Area and website access may be processed in anonymous and aggregated form for analysis and service improvement purposes.
2. How is the data processed?Collected data is primarily processed using IT tools. Appropriate security measures are in place to prevent data loss, unlawful or improper use, and unauthorized access.
The Data Controller collects personal data through contact forms and website forms, or via email communications.
Personal data is processed within the European Union.
How the service works |
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The agreement between Fondazione CEUR and the University of Bologna aims to provide hospitality services to international guests staying at university facilities for study, internships, teaching, research, or other institutional activities. The service consists of qualified support for international users in finding accommodation in the Municipality of Bologna and surrounding areas, through a dedicated housing database and a web platform. The platform allows remote booking and online payment via https://www.saisaccommodation.it, a domain owned by Fondazione CEUR. |
3. Who processes personal data?
Personal data is processed by authorized internal personnel who are properly trained and bound by confidentiality obligations.
Additionally, personal data is processed by companies providing services for website operation (hosting, chat, etc.), formally appointed as data processors and required to comply with technical and organizational security measures ensuring data protection.
4. What are my rights?
| Access to personal data |
You may obtain confirmation as to whether your personal data is being processed, along with further information and a copy of the data. |
| Rectification of personal data |
You may request correction to ensure the accuracy of your personal data. |
| Erasure of personal data |
You may request deletion of your personal data in accordance with Article 17 GDPR. |
| Restriction of processing |
You may request restriction of processing, particularly when opposing deletion if the data is needed for legal claims. |
| Data portability |
For data processed by automated means, you have the right to receive your data in a structured, commonly used format. |
| Data portability |
You may object at any time to processing based on the Data Controller’s legitimate interest. |
| Withdrawal of consent
Where processing is based on consent, you may withdraw it at any time. | |
You may request further information or exercise your rights under Articles 12–22 of EU Regulation No. 679/2016 by contacting the Data Controller.
You also have the right to lodge a complaint with the Data Protection Authority.
For more information on how to lodge a complaint, please visit: https://goo.gl/GLbTN9