Support of the SAIS staff
During high season periods, when a lot of international are arriving in Bologna (from the 22nd of January to the 2nd of March 2018 and from 20th of August to 5th of October 2018) the SAIS office will be open from Monday to Friday from 10.00 to 13.00 and from 14.00 to 17.00.
The opening time has been extended to the afternoon until 23 March 2018.
During low season periods it is possible to be supported by the Sais Staff even during the evening by appointment.
The individual session: the purpose of the appointments arranged at the SAIS office is to give more individual help to students/professors with very little knowledge of Italian. The aim is always to help them to acquire the necessary competence to deal with his/her accommodation search also on their own but a lot of work is done to arrange as many contacts as possible with students/landlords offering accommodation. During the appointment the operator will help the student make a selection of the offers which are available in that moment, make phone calls, explain words related with accommodation. In addition, members can ask about assistance concerning the drawing up of the contracts or any problem occurring in the rental agreement.
It is necessary to fill in the Support Request Form, available at the bottom of this page, after having already arranged your trip to Bologna in order to make the information about your arrival date and time more reliable. The student has the opportunity to choose a time slot for the appointment. The information about the date will be sent by e-mail and the time might change depending on the needs of SAIS Office.
Users arriving before/after these periods of the year can always apply for and individual session which will be confirmed according to the staff working schedule.